Customer Service Representative I
Location: Indianola, IA
Type of employment: Full-time or Part-time

TruBank is seeking a dependable individual to assist serving our current and future customers as our bank grows. Applicant must perform accurate and efficient financial transactions, provide quality customer service and adhere to policies, procedures and regulatory guidelines. Individual must have excellent verbal communications skills, enjoy working with the public, be able to lift 50lbs., and work flexible hours Monday through Saturday. Cash handling experience preferred.

Hourly rate determined by experience. Full Benefits Package offered for Full-time employees. TruBank is an Equal Opportunity Employer

Branch Operations Manager
Location: Newton, IA
Type of employment: Full-time

TruBank is seeking a dependable individual to provide support to our customer service team and bank operations department. Applicant will be responsible for managing and motivating the branch’s operations staff and to provide excellent customer service to our current and future customers.

Responsibilities include but are not limited to:

  • Supervise daily activities of teller/customer service team
  • Ensure compliance of policies, procedures and applicable banking laws and regulatory guidelines
  • Provide coaching in deposit and problem-solving resolution
  • Oversee branch vault, cash, including ATM balancing, debit card and negotiable instrument inventories
  • Periodic auditing
  • Prepare staff schedule and assist HR department
    Order department supplies

    Skills and Abilities:
    Excellent communication skills, organizational skills, and attention to detail. Enjoy working with public. Able to lift 50lbs and work flexible hours Monday through Friday, and rotating Saturdays.

    Education and Experience:
    High School Diploma or equivalent. Additional education a plus and 3+ years in teller operations and new account opening. Supervision experience preferred.

    Hourly rate determined by experience. Full Benefits Package offered for Full-time employees. TruBank is an Equal Opportunity Employer

    Our application can be downloaded below or apply in person.
    Email resume and/or application to support@trubank.bank or mail to: TruBank, Attn: Human Resources, 1401 N. Jefferson, Indianola IA 50125.

    Download an Application